Last Updated: 04-05-2022
Personal information we collect
Information you provide to us:
Contact and account information.
If you are a Host, we collect your first and last name, email address, and your zip or postal code in order to create and administer your Host account. We also collect additional information in order to facilitate your booking request, such as information the service requested, the time, date and location of the service, and billing data. If you are an Entertainer, we collect your first and last name, email address, mobile phone number and zip or postal code in order to create and administer your Rapture account and facilitate communications between you and your Hosts through the Rapture Services. We also collect information about your services, rates, and skills, as well as social media and financial information.
Payment and transaction data.
This information is processed by our payment service provider, Stripe, we do not have access to payment card numbers.
Identity Information. If you are an Entertainer, we may collect personal information, such as your date of birth and address, as well as such information as may be needed to validate your identity.
Financial Information. To help Entertainer’s set up a payment account and help Hosts make payments to Entertainers and pay fees to us, we may collect financial information, including credit card number, bank routing numbers, tax information, taxpayer identification number, and other payment information, as applicable. To keep your financial data secure, we have contracted with a third party to maintain and process your payment information.
Content you upload through the services, such as posts, images, social media information, and other information you wish to make publicly available to other users of the Services.
Feedback or correspondence, such as information you provide when you contact us with questions, feedback, product reviews, or otherwise correspond with us online.
Usage information, such as information about how you use the Services and interact with us, including information associated with any content you upload to the Services or otherwise submit to us, and information you provide when you use any interactive features of the Services.
Marketing information, such as your preferences for receiving communications about our activities, events, and publications, and details about how you engage with our communications.
Third-party login information. When you link, connect, or login to the Services with a third party service (e.g. Google, Facebook, or Apple), you direct the service to send us information such as your registration, friends list, and profile information as controlled by that service or as authorized by you via your privacy settings at that service.Other Sources. We may obtain your personal information from other third parties, such as marketing partners, publicly-available sources and data providers. Automatic data collection. We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our Services, our communications and other online services, such as:
Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 4G), and general location information such as city, state or geographic area.
Online activity data,
such as pages or screens you viewed, how long you spent on a page or screen, browsing history, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them.
We use the following tools for automatic data collection:Cookies,
which are text files that websites store on a visitor‘s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand user activity and patterns, and facilitating online advertising.
Local storage technologies,
like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.How we use your personal informationTo operate our Services:Provide, operate, maintain, secure and improve our ServicesFulfill a payment or return transaction initiated by youProvide information about our ServicesCommunicate with you about our Services, including by sending you announcements, updates, security alerts, and support and administrative messagesUnderstand your needs and interests, and personalize your experience with our Services and our communicationsRespond to your requests, questions and feedback
For research and development.
To analyze and improve the Services and to develop new products and Services, including by studying use of our Services.
Cell Phone Numbers.
We may use your cell phone number to call or send recurring text messages to you, using an autodialer or prerecorded voice, in order to provide you notifications about upcoming Services and other notifications, for marketing purposes (with your consent where required by law), and to administer the Services. If you would like more information about our policy, or how to opt out, please review the “Your Rights and Choices” section below. You may be liable for standard SMS and per-minute charges by your mobile carrier. We may also message you via push notifications (with your consent when required under applicable law), which you can opt-out of on your mobile device. Data rates may apply.
For compliance, fraud prevention, and safety. To: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) enforce the terms and conditions that govern our Services; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
To create anonymous data. To create anonymous data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve our Services and promote our business.
We may share your personal information with third party companies and individuals that provide services on our behalf or help us operate our Services (such as customer support, hosting, analytics, email delivery, marketing, identity verification, billing, and database management services).
We may share your personal information with third party advertising companies, including for the interest-based advertising purposesdescribed above.
Other users of the Services,
Rapture facilitates contact between Hosts and Entertainers and reserves the right to share one User’s contact information (e.g., name, phone number, email, or postal address) with other Users, or with the recipient User’s legal or other authorized representative, in order to: (1) facilitate or communicate the resolution of an investigation or dispute related to or arising from an interaction between two or more Users of the Rapture platform; or (2) facilitate the performance of a service between a Host and Entertainer. This exchange of information is essential to the operation of the Rapture Services. Rapture also may share location data between Users in order to facilitate the Services of entertainment at a specific time and location.
Your profile on the Rapture platform consists of information about you and your business, and may include information such as photographs, your years in business, skills and expertise, hourly pay rates, feedback/rating information, and other information, including your username (“Profile”). The information in your User Profile may be visible to all Users and the general public.
We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.
For compliance, fraud prevention and safety.
We may share your personal information for the compliance, fraud prevention and safety purposes described above.
Access or update your information.
If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account.
Opt out of marketing communications.
You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email or by contacting us at support@Rapture.so. You may continue to receive service-related and other non-marketing emails.
Online tracking opt-out.
There are a number of ways to opt out of having your online activity and device data collected through our Services, which we have summarized below:
Blocking cookies in your browser.
Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.orgBlocking advertising ID use in your mobile settings.
Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
Using privacy plug-ins or browsers. You can block our Services from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, DuckDuckGo, Ghosteryor uBlock Origin, and configuring them to block third party cookies/trackers.
The following advertising partners offer opt-out features that let you opt out of use of your information for interest-based advertising:Google: https://adssettings.google.comFacebook: http://www.facebook.com/about/ads Twitter: https://twitter.com/settings/account/personalization?lang=enAdvertising industry opt-out tools.
You can also use these opt-out options to limit use of your information for interest-based advertising by participating companies:Digital Advertising Alliance: http://optout.aboutads.infoNetwork Advertising Initiative: http://optout.networkadvertising.org/?c=1Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Other sites, mobile applications and services
How to contact us
Please direct any questions or comments about this Policy or privacy practices to support@Rapture.so. You may also write to us via postal mail at:311 Bowie St, #2401, Austin, TX, 78703